ZAN89 takes seriously our responsibility to protect every member's personal information. This Privacy Policy clearly explains how your data is collected, used, stored, and protected on our platform.
Six core data protection principles we guarantee for every member
All your personal data is protected with 256-bit SSL encryption technology. Sensitive information such as passwords is stored in an irreversible hashed format.
Your personal information is never sold, rented, or shared with advertisers. Your data is used solely for the purposes stated in this policy.
ZAN89 operates in full compliance with Malaysia's Personal Data Protection Act 2010. Your rights as a data subject are protected and respected at all times.
Your data is stored on servers protected by multi-layered firewalls and 24/7 security monitoring. Access to personal data is restricted to authorised personnel only.
You have the right to access, update, or request deletion of your personal data at any time. Your request will be processed within 14 business days.
You may opt out of receiving marketing communications at any time through your account settings or by contacting our support team directly.
ZAN89 ("we", "our platform", or "the Company") is committed to protecting the privacy and security of every user's personal information when you access our website at zan89.onl. This Privacy Policy has been formulated in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia and international industry standards.
This document details the types of information we collect, the purposes of collection, the parties who may have access to that information, the retention periods, and your rights as a data subject. We encourage you to read this policy carefully so you fully understand how your personal data is managed.
By registering or using the ZAN89 platform, you consent to the collection and use of your personal information as described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform.
ZAN89 has never and will never sell your personal information to any third party for commercial purposes. Your data belongs to you, and we are merely its custodian.
ZAN89 collects your personal information through various methods throughout your use of our platform. Below is a summary of the data we collect:
| Data Category | Information Type | Collection Method |
|---|---|---|
| Identity Information | Full name, date of birth, MyKad/Passport number | Account Registration & KYC |
| Contact Information | Email, phone number, residential address | Account Registration |
| Financial Information | Bank account number, digital wallet, transaction history | Deposit & Withdrawal |
| Technical Data | IP address, device type, web browser, operating system | Automated system logs |
| Usage Data | Game history, betting preferences, session duration | Activity on the platform |
| Communication Data | Live chat records, support emails, feedback | Customer Support Interaction |
We may also collect additional information that you voluntarily provide when contacting our support team, completing feedback forms, or participating in surveys conducted from time to time.
All financial information such as credit card details or bank account information is processed through certified payment providers and is not stored directly on ZAN89 servers.
The personal information we collect is used exclusively for legitimate and reasonable purposes within the context of ZAN89 platform operations. The purposes for which data is used are as follows:
ZAN89 applies a "data minimisation" principle — we only collect information that is strictly necessary for the stated purpose. We do not collect excessive data beyond our operational requirements.
ZAN89 does not sell, rent, or trade your personal information to any external party for commercial purposes. However, in certain limited situations, we may share data with the following parties:
All third parties granted access to your data are bound by strict data protection agreements. They are prohibited from using your information for any purpose other than what has been agreed upon with ZAN89.
In the event of a company merger, acquisition, or sale of assets, your personal information may be transferred as part of those business assets. We will provide appropriate notice before any such transfer takes place and ensure that equivalent or stricter privacy standards are upheld by the receiving party.
The ZAN89 platform uses cookies and similar tracking technologies to enhance your experience while browsing our website. The following are the types of cookies we use:
You can manage your cookie settings through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality and user experience of the ZAN89 platform.
ZAN89 does not use third-party cookies for targeted advertising or profiling without your consent. We are committed to keeping your browsing experience free from unnecessary tracking.
ZAN89 implements multiple layers of technical and organisational security to protect your personal data from unauthorised access, disclosure, alteration, or destruction:
While we implement comprehensive security measures, no system can guarantee 100% absolute security. In the event of a data breach affecting your information, we will notify you within 72 hours of becoming aware of the incident.
ZAN89 retains your personal information only for as long as necessary to fulfil the original purpose of collection or as required by applicable law. The following is a general guide to our data retention periods:
Upon expiry of the applicable retention period, your data will be securely deleted or permanently anonymized using industry-approved methods.
As a data subject under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal information that we hold:
Request a copy of the personal data we hold about you and information on how it is used.
Request correction of any personal data that is inaccurate, outdated, or incomplete.
Request deletion of your personal data in certain situations permitted by law.
Object to the processing of your personal data for direct marketing purposes at any time.
Request restriction of your data processing while a dispute or review is in progress.
Receive your personal data in a machine-readable format for transfer to another platform.
To submit any request related to your rights, please contact our privacy team via email at [email protected]. We will process your request within 14 business days.
The ZAN89 platform is not intended for individuals under the age of 18. We do not knowingly collect or store personal information from underage children or minors.
If we determine that a child's personal information has been collected without appropriate age verification, we will take immediate steps to delete that information and close the associated account.
If you are a parent or guardian and believe that your child has registered on the ZAN89 platform, please contact us immediately at [email protected] so that we may take the appropriate action.
ZAN89 reserves the right to amend or update this Privacy Policy at any time to reflect changes in our practices, new legal requirements, or technological developments. Changes take effect immediately upon publication on this page.
For significant and material changes, we will notify you via your registered email or a prominent in-platform notification at least 14 days before the changes take effect. This gives you sufficient time to review and understand the implications of those changes.
The "Updated" date shown at the top of this page indicates when this Privacy Policy was last amended. We encourage you to review this page periodically to stay informed about how we protect your information.
If you have any questions, concerns, or complaints regarding how ZAN89 handles your personal data, or wish to submit any request related to your rights, please contact us through the following channels:
We are committed to addressing every privacy-related inquiry and complaint with seriousness and transparency. All communications will be kept strictly confidential and handled with full professionalism by our dedicated privacy team.
You also have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP) if you believe your rights under the PDPA 2010 have been violated and ZAN89 has failed to address your complaint satisfactorily.
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